By Kelly Fumiko Weiss
In this blog post you will…
Any time I’m training Project Managers, I start by asking them what it means to be a good project manager. What are the duties and responsibilities? What does success look like?
Inevitably, the first answers are always administrative:
“Having all the paperwork in order, invoices, contracts, Gantt charts, etc.”
“Creating the project plan and keeping it updated.”
“Sending out weekly status reports. Scheduling meetings. Tracking milestones.”
While these are all tasks that a Project Manager has to do, none of them are what makes a person a good project manager. And they certainly don’t make someone a People First Project Manager.
Project Management is about communication. 90% of a Project Manager’s job is communication.
You could have the best project management in the world and never see a Gantt chart. You could have the worst project management in the world and have all your paperwork in order.
What makes the difference?
The key is making sure the PEOPLE on the project are taken care of and that they know what’s going on.
What does this look like?
Here are some of the key components to being a People First Project Manager:
To start the project off:
During the project:
To end the project:
I could go on and on here, but we hope the theme is clear. Every bullet point on these lists is about making sure:
There is no mention on this list of administrative work being the sign of quality project management. Sure, we need RAID logs and project plans and invoices need to be paid. But those are just artifacts. The COMMUNICATION around project artifacts is what’s key. What difference does a RAID log make if people don’t talk about the Risks, Actions, Issues, and Decisions that are critical to a project? What difference to project plans make if people are not working together to adjust them and agreeing to the project’s course? What difference does invoicing make if there isn’t agreement as to how the invoices are being sent, at what points, for what milestones, and what to expect?
90% of a Project Manager’s job is communication.
And being a People First Project Manager means using the tools of project management to facilitate conversations that will ensure everyone has what they need and knows what they are meant to do.
Project Managers are meant to serve. And the best way to serve is to put the people’s needs first.
To help, Allize offers a variety of Project Management capabilities that are effective in the short and long term. We can help train your project management teams on how to run effective projects OR we can help lead by example and serve as the project manager for initiatives starting or in flight.
Project management is at the heart and soul of what we do, and we want to share our skills with you!
Blog post follow-up…